This experienced company struggled with outdated call center portals that caused high handle times and errors. They also had to rely on in-house technology for lead management, which consumed technical resources and time. Learn how MatchMaximizer eliminated the traditionally complicated call center process while supporting all technical needs of the contact center – resulting in decreased call times, return rates, no-match rates and campaign build times.
Marbry Media, as a new lead generation firm, required sophisticated technology to streamline operational needs and an expert team to support aggressive growth-oriented goals. Find out how this startup began processing leads within one week with MatchMaximizer technology and Managed Services.